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FREE SHIPPING | FREE RETURNS | LATEST PROMO ON HOMEPAGE
FREE SHIPPING | FREE RETURNS | LATEST PROMO ON HOMEPAGE

Online Returns Policy

*This policy applies to online orders only.

Delivery and Processing

We strive to provide timely delivery of all our products:

  • Orders are processed within 1-3 days after their purchase
  • Orders are shipped within 1 day after processing
  • Orders are delivered within 3-5 days after shipping
  • We do not currently offer weekend delivery
  • International customers are responsible for import fee costs
  • For further questions, please contact us at sales@dolcevitamen.com

 

Returns and Refunds

We take purchase returns very seriously to ensure the best experience for our customers:

  • Returns must be requested within 7 days of the item's delivery
  • Returned items must be in their original and unworn condition
  • Returned items must include their original packing slip
  • Returned items must include their original labels
  • Returned items must be shipped within 3 days of receiving their return label
  • In-store returns require the original proof of purchase
  • Request a return at sales@dolcevitamen.com

 

Exchanges

Exchanges are available for different variations of the same item:

  • Exchanges must be requested within 7 days of the item's delivery
  • Exchanged items must be in their original and unworn condition
  • Exchanged items must include their original packing slip
  • Exchanged items must include their original labels
  • Exchanged items must be shipped within 3 days of receiving their return label
  • Request an exchange at sales@dolcevitamen.com

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