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FREE SHIPPING | FREE RETURNS
FREE SHIPPING | FREE RETURNS

FAQ

Where is my order? 

You will receive an email to the provided email address with tracking information once your package is shipped! We are in the office Monday - Friday and are shipping out orders as soon as we can. 


How long will it take my package to arrive?

Our warehouse is located in Little Rock, Arkansas but orders usually take 3-5 business days to arrive. You can select expedited shipping when checking out online. 


What is your return policy?

You can return an item within 7 days of the shipping date for a full refund. Contact our customer service team at sales@dolcevitamen.com to request a refund. Items will need to be returned in unworn condition along with the packing slip. 

If items are purchased in store, you can come in and exchange the item with proof of purchase. Altered pieces cannot be returned for a refund. 

 

The shoes I ordered are too big, can I try a different size? 

Absolutely! Send us an email to sales@dolcevitamen.com and our customer service team will instruct you on the process.

 

What measurements are needed to find the right size suit? 

We can go off of your chest size or you can use our Kiwi sizing guidelines. Remember that is is easier to get things taken in than it is to be taken out.  

 

Do the pants come hemmed? 

Our pants do not come hemmed so you will need to find a tailor. If you are near one of our store locations, you can bring them in to get hemmed.