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FREE US Shipping on orders $99+| FREE US Returns*
FREE US Shipping on orders $99+| FREE US Returns*

Online Delivery And Returns

*This policy is for online orders only.

*Please visit our FAQ for more information.



Delivery and Processing

We strive to provide timely delivery of all our products:

  • Orders are processed 1-3 business days after their purchase
  • Orders are shipped 1 day after processing
  • Orders are delivered 3-5 days after shipping
  • We do not currently offer weekend delivery
  • International customers are responsible for import and export fees
  • For further questions, please contact us at sales@dolcevitamen.com

(During periods of high demand, your item's delivery speed may alter)



Returns and Refunds

We take purchase returns very seriously to ensure the best experience for our customers:

Request a return at sales@dolcevitamen.com

  • Returns must be requested within 7 days of the item's delivery
  • Returned items must be in their original and unworn condition
  • Returned items must include their original packing slip
  • Returned items must include their original labels
  • Returned items must be shipped within 3 days of receiving their return label
  • Orders of 50$ or less are not eligible for free return
  • Shipping costs are non-refundable
  • International customers are responsible return shipping costs
  • Returned items must be shipped in their original shipping box
  • If you receive a damaged item, photograph the item and email us at sales@dolcevitamen.com within 3 days upon delivery to arrange a return


Exchanges

Exchanges are also available for variations of the same item:

Request an exchange at sales@dolcevitamen.com

  • Exchanges must be requested within 7 days of the item's delivery
  • Exchanged items must be shipped within 3 days of their return label
  • Your exchange will only ship once we receive the original item
  • Once exchanged, items are not eligible for repeat return and refund


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